March 9 UGA Network Maintenance:  EITS will conduct network maintenance on Saturday, March 9 beginning at 8:00 a.m. This maintenance will result in an outage of campus Internet access and campus information systems on March 9.  Additional information about this maintenance is available on

EITS Help Desk at the University of Georgia

Phone: 706-542-3106 


UGA Systems Status:

Key Services

MyID, Accounts & ID Management

MyID & PasswordsAccess ServicesIDM System


ArchPass, powered by Duo

Email & Collaboration

UGAMailListservMicrosoft Office Downloads
OneDrive for BusinessBlackboard CollaborateSendFiles
Microsoft's SwayMicrosoft's Power BIMicrosoft's Skype for Business

Wireless, Network & Internet Access

PAWS-Secure Wirelesseduroam WirelessConnecting a Smart TV
Internet Connection GuideWeb Hosting ServiceGuest Wireless

Academics, Learning & Research

eLearning Commons (eLC)MyUGA
Research ComputingvLabPrint Kiosks
Qualtrics SurveysAthenaBanner INB

EITS Help Desk Mission Statement

The EITS Help Desk strives to provide professional first-tier technical support to the University of Georgia community. Our goal is to empower clients by making IT knowledge accessible. This is accomplished by providing a focused knowledge base and an efficient call center that acts as a single point of contact for UGA IT services.

Contact the EITS Help Desk



Request Support

Chat with a Help Desk representative (8 a.m.- 5 p.m. Mon-Fri)

Click Here to Chat With A Help Desk Representative


UGA Systems Status



Hours of Operation

Telephone Assistance (706-542-3106)

  • 7:30 a.m. - 7:30 p.m. (Monday - Thursday)
  • 7:30 a.m. - 6:00 p.m. (Friday)
  • 1:00 p.m. - 7:00 p.m. (Saturday - Sunday)


  • 8:00 a.m. - 5 p.m. (Monday - Friday)

Closed for UGA home football games and when the University of Georgia closes operations.

Scheduled Maintenance

Help Desk resources maintenance schedule

EITS Policies, Standards, and Guidelines