If you are having issues connecting to PAWS-Secure, try these troubleshooting steps:
Click the "i" next to PAWS-Secure and then press "Forget This Network".
Go back, and Select PAWS-Secure again
Enter your MyID and MyID password
Access the Manual Configuration SectionFrom the Wi-Fi section of the Settings menu, select Other...
Enter the network information
Name: PAWS-Secure (must be entered exactly as shown)
Security: WPA2 Enterprise
Username is your MyID
Password is your MyID password
Before doing these steps, make sure to try the other troubleshooting steps above.
This will forget all of your current wireless networks–meaning that you will have to sign back in to all of your previous wireless networks–and reboot the phone.
EITS Help Desk
Find your MAC address
Issues with in-voice game chat
Submit a Housing Network support ticket
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