Coming Soon: ArchPass two-step login required for eLC, Athena, Employee Self-Service site
In mid-March, the login process for several UGA systems will change. Students, faculty and staff will need to use ArchPass, UGA’s two-step login solution, powered by DUO, to access the following:
- eLearning Commons, for users with a MyID (elc.uga.edu), effective March 12
- Employee Self-Service Site (employee.uga.edu), effective March 12
- Athena (athena.uga.edu), effective March 23
When logging in to each of these systems, you will enter your MyID and password, and then verify your ID with a phone or tablet enrolled in DUO.
Requiring ArchPass for these systems helps ensure the continued security of student and employee data.
Enroll your devices and find more info at archpass.uga.edu.
EITS Help Desk at the University of Georgia
Phone: 706-542-3106
E-mail: helpdesk@uga.edu
UGA Systems Status: status.uga.edu
Key Services
MyID, Accounts & ID Management
Security
Email & Collaboration
| UGAMail | Listserv | Microsoft Office Downloads |
| OneDrive for Business | Blackboard Collaborate | SendFiles |
| Microsoft's Sway | Microsoft's Power BI | Microsoft's Skype for Business |
Wireless, Network & Internet Access
| PAWS-Secure Wireless | eduroam Wireless | Connecting a Smart TV |
| Internet Connection Guide | Web Hosting Service | Guest Wireless |
Academics, Learning & Research
| eLearning Commons (eLC) | MyUGA Portal | lynda.com |
| Research Computing | vLab | Print Kiosks |
| Qualtrics Surveys | Athena | Banner INB |
Latest News
Housing Residents: Get connected to wireless service, wired service and cable TV service in your residence hall room. Learn how.
Technology Guides: Want to learn more about the technology services offered to students, faculty and staff at UGA? We have an IT guide for students and a technology guide for faculty and staff.
EITS Help Desk Mission Statement
The EITS Help Desk strives to provide professional first-tier technical support to the University of Georgia community. Our goal is to empower clients by making IT knowledge accessible. This is accomplished by providing a focused knowledge base and an efficient call center that acts as a single point of contact for UGA IT services.
Contact the EITS Help Desk |
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Telephone706-542-3106 Request Supporthttp://www.eits.uga.edu/request Chat with a Help Desk representative (8 a.m.- 5 p.m. Mon-Fri)Click Here to Chat With A Help Desk Representative
UGA Systems Status Fax706-583-0890 |
Hours of Operation |
Telephone Assistance (706-542-3106)
Chat
Closed for UGA home football games and when the University of Georgia closes operations. Scheduled Maintenance |