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  • If the phone number for your device has not changed, you can reactivate the device using the Duo Self-Service Portal.  Login with your MyID, use the “Call Me” option to authenticate, and select the device you wish to reactivate.
  • If the phone number for the device has changed or you need assistance in activating Duo on a new device, please contact the EITS Help Desk at 706-542-3106.