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Step-by-step guide

iOS Mail App

  1. Go to your iPhone or iPad’s Settings > Scroll down and tap Accounts & Passwords > Add Account
    1. Note: If you’re on iOS 10, go to Mail > Accounts > Add Account
  2. Select Exchange

  3. Enter your Office 365, Exchange or Outlook.com email address and a description of your account. Tap Next > Tap Sign In

                     
    Note: Tap Configure manually if you need to enter server settings.

  4. Enter the password associated with your email account. Tap Sign In or Next.
  5. The Mail app may request certain permissions. Tap Accept.
  6. Choose the services you want to sync with your iOS device and tap Save. You’re done!

Outlook for iOS

  1. Download Outlook for iOS from the iOS App Store. The icon looks like this:

  2. If it’s your first time using Outlook for iOS, enter your full email address, then tap Add Account. If not, open the Menu > tap Settings > Add Account > Add Email Account

  3. If you’re asked to select your email provider, please contact your IT admin for support as there may be a misconfiguration.

  4. Enter your email account password and tap Sign In.
    1. Note: The sign in screen may look different for you depending on your email provider.
  5. If multi-factor authentication is enabled, verify your identity.
  6. Accept any prompts for permission you may receive. Swipe through the features and you’re now ready to use Outlook for iOS!


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