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Please be advised starting March 17, 2020 EITS Help Desk will be updating operational hours

for the next two weeks

. Assistance will be available Monday to Friday: 8am to 5 pm and Saturday/Sunday: 1 pm to 7pm via email: helpdesk@uga.edu or chat: hd.support.uga.edu

Check out our new Knowledge Base!

The EITS Help Desk knowledge base has hundreds of articles available to assist the campus community.

Top Articles:

How to Setup your UGA MyID and MyID Profile

I am a student. How do I receive a MyID?

What is a MyID?

I just changed my MyID password, why can't I login?

Our Service Catalogue

A list of EITS  provided services.

Key Services

MyID, Accounts & ID Management

Security

Email & Collaboration

Wireless, Network & Internet Access

Academics, Learning & Research

EITS Help Desk Mission Statement

The EITS Help Desk strives to provide professional first-tier technical support to the University of Georgia community. Our goal is to empower clients by making IT knowledge accessible. This is accomplished by providing a focused knowledge base and an efficient call center that acts as a single point of contact for UGA core IT services.



Contact the EITS Help Desk

Email

helpdesk@uga.edu

Request Support

http://www.eits.uga.edu/request

Chat with a Help Desk representative (8 a.m.- 5 p.m. Mon-Fri)

Click Here to Chat With A Help Desk Representative


UGA Systems Status

status.uga.edu

Fax

706-583-0890


Hours of Operation

Chat

  • 8:00 a.m. - 5 p.m. (Monday - Friday)

Telephone Assistance

(706-542-3106)

  • 8:00 a.m. - 5:00 p.m. (Monday - Friday)
  • 1:00 p.m. - 7:00 p.m. (Saturday - Sunday)

Closed for UGA home football games and when the University of Georgia closes operations.

Scheduled Maintenance

Help Desk resources maintenance schedule

EITS Policies, Standards, and Guidelines