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In mid-March, the login process for several UGA systems will change. Students, faculty and staff will need to use ArchPass, UGA’s two-step login solution, powered by DUO, to access the following:
When logging in to each of these systems, you will enter your MyID and password, and then verify your ID with a phone or tablet enrolled in DUO.
Requiring ArchPass for these systems helps ensure the continued security of student and employee data.
Enroll your devices and find more info at archpass.uga.edu.
EITS Help Desk at the University of Georgia
UGA Systems Status: status.uga.edu
MyID, Accounts & ID Management
Email & Collaboration
|UGAMail||Listserv||Microsoft Office Downloads|
|OneDrive for Business||Blackboard Collaborate||SendFiles|
|Microsoft's Sway||Microsoft's Power BI||Microsoft's Skype for Business|
Wireless, Network & Internet Access
|PAWS-Secure Wireless||eduroam Wireless||Connecting a Smart TV|
|Internet Connection Guide||Web Hosting Service||Guest Wireless|
Academics, Learning & Research
|eLearning Commons (eLC)||MyUGA Portal||lynda.com|
|Research Computing||vLab||Print Kiosks|
|Qualtrics Surveys||Athena||Banner INB|
Housing Residents: Get connected to wireless service, wired service and cable TV service in your residence hall room. Learn how.
EITS Help Desk Mission Statement
The EITS Help Desk strives to provide professional first-tier technical support to the University of Georgia community. Our goal is to empower clients by making IT knowledge accessible. This is accomplished by providing a focused knowledge base and an efficient call center that acts as a single point of contact for UGA IT services.
Contact the EITS Help Desk
Chat with a Help Desk representative (8 a.m.- 5 p.m. Mon-Fri)
UGA Systems Status
Hours of Operation
Telephone Assistance (706-542-3106)
Closed for UGA home football games and when the University of Georgia closes operations.