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Starting May 5, you'll need to use ArchPass Duo to log in to vLab. ArchPass Duo adds an extra layer of security to your account. Enroll in ArchPass Duo at archpass.uga.edu/enroll.

What is vLab?

vLab, or Virtual Lab, is the name for The University of Georgia's virtual desktop environment (VDI), which allows students, faculty, and staff to access computer lab resources and applications from work and personal devices anywhere, at any time.

Compatible devices can access a full desktop, complete with such applications as Microsoft Office suite, MATLAB, EndNote, and SPSS.

Sessions can be transferred from one device to another simply by opening vLab elsewhere.

Who Can Use vLab?

Anyone with a valid MyID can access the vLab.

How Do I Access vLab?

The vLab is available via two methods:

  1. Any device
  2. Select computer labs on campus, such as the Miller Learning Center.

The vLab service is available at http://vlab.uga.edu.

You can access vLab directly through your web browser at if:

  • You are accessing vLab on a desktop computer
  • You wish to save your files to a cloud service, such as OneDrive or use wepa to print

You should install and use Citrix Receiver if:

  • You are accessing vLab on a mobile device
  • You wish to save your files to a local drive or print to a local or network printer

What Software is Available on the vLab?

For the most current list of software available to use on the vLab, please visit the EITS website.

What Are the Supported Operating Systems?

The vLab service supports all of the following operating systems and mobile devices:

How Do I Access vLab with My Web Browser?

Point your web browser to http://vlab.uga.edu and log in with your UGA MyID and password.

How Do I Install Citrix Receiver?

Installing Citrix Receiver is recommended for accessing the vLab on a mobile device and for saving your files on your mobile device.

First, install Citrix Receiver.

To install Citrix, find your operating system and device below and follow the instructions for installation.

Note: If you have already installed Citrix Receiver on your desktop, you can launch it in Windows by clicking the black Citrix Receiver icon or clicking the vLab application from the Windows Start Menu. On a Mac, you can find Citrix by searching for it with the Spotlight feature.

Citrix Receiver Documentation

Windows XP, Vista, 7, and 8

  1. Navigate to http://receiver.citrix.com
  2. Click on the blue "Download Receiver for Windows" button.
  3. Click the checkbox next to "I agree to the terms of the Citrix License Agreement" and click the "Continue" button.
    • In Internet Explorer, you may choose "Run."
    • In other browsers, double click on the "CitrixReceiver.exe" from your download list and choose "Run."
  4. Proceed through the installation by clicking "Next" and eventually "Finish."

You should now be able to open vLab by logging into http://vlab.uga.edu with your MyID and password.

Mac OS X 10.6, 10.7, 1.8

  1. Navigate to http://receiver.citrix.com
  2. Click on the blue "Download Receiver for Mac" button.
  3. Save the file.
  4. Double click on the "Citrix Receiver.dmg" file you just downloaded.
  5. Double click on "Install Citrix Receiver" and follow the installation wizard.
    • Proceed through the installation by clicking "Continue" and eventually "Install" and "Close."

You should now be able to open vLab by logging into http://vlab.uga.edu with your MyID and password.

iOS

  1. Download the Citrix Receiver from the AppStore

 

 2. Log into the VPN.

 3.In your mobile web-browser, navigate to vlab.uga.edu and log in using your MyID and password

 

4. Click on "Open in Receiver" to launch the Citrix Receiver

5. The Citrix Receiver app should launch

6. The vLab will now load up on your mobile device

 

Android Jellybean 4.1+

  1. Download the Citrix Receiver app from the Google Play store, shown below:
  2. Once you have installed the Receiver app, open your web browser and navigate to
  3. Log in with your MyID and MyID password
  4. After logging in, your browser will download a "launch.ica" file. Pull down your status bar, then tap on the file to open vLab.

How Do I Transfer a Session to Another Device?

It is possible to push your active vLab session from one device to another. To do this, simply create a session in another device. Your current session will close and migrate over to the other device.


How Do I Access Local Drives from vLab?

From the first vlab page (vlab.uga.edu), once you are logged in – click your name and in the drop-down menu select “Activate”.

Vlab should prompt you to download a configuration file (ending in .cr).  Download the file and find it in your “downloads” folder.  Double-click the file and click “ADD” to add UGA as a safe vlab source.

Start Citrix by clicking the black Citrix receiver icon (in Windows) or by searching for Citrix with the Spotlight feature (in Mac OS X)

Log in to the Citrix receiver

From the left hand side “+” icon, add the Vlab Application.  Once added, double click the Vlab Icon to log in.

Once logged in, your local drives should be available.

Frequently Asked Questions

When I try to start a vLab session, the page asks me to download "launch.ica." Why?

This is more than likely because the Citrix Receiver application is not installed on your computer. Please see the section "Documentation" for instructions on how to install this file.

If you have Receiver installed but are still getting a file download prompt for launch.ica, you can safely download this file, then double click on it to load vLab.

Finally, some Adobe products use the .ica file extension; if an Adobe application attempts to open this file, you can use the "Open With..." option and choose "Citrix Receiver" as the application to run the file.

When I try to install the Citrix Receiver, I receive an error message...

Your computer may already have Citrix Receiver installed. Check your program list. If not, please contact the EITS Help Desk with a copy of the message you are receiving.

 

Installing Citrix certificate for Mac

Save the vlab-certChain.zip file and extract the contents (usually by double-clicking on the file)

2.      Open Keychain Access Manager (you can search for this by using Spotlight Search, which looks like a magnifying glass). Navigate to File > Import Items.

Browse to the vLab certificates and open it.

 

 

3.      If prompted, select System in the Keychain drop-down and click Add.

 

4.      Enter the admin password to authorize the changes

 

 

How long is my session active after I disconnect without logging out?

Sessions will remain open with vLab if you disconnect rather than log out for 30 minutes. During this time period, you can reopen your session from any compatible device to continue working.

Can X program be installed for use in vLab?

EITS will periodically update vLab with new software for use; however, some software will be limited due to licensing, cost, and to ensure stability and speed of the service. Contact the EITS Help Desk to request a specific piece of software.

Why do I keep getting the error message "Citrix Receiver is not currently installed. Would you like to download it now?" even after I installed the Citrix Receiver?

This is most likely caused by the new update to Google Chrome. Specifically, the disabling of Java disables Chrome's ability to find the Citrix Receiver. To enable Java on chrome:

  1. Navigate to chrome://flags
  2. Enable NPAPI (should be the 10th item in the list)
  3. Click the 'Relauch Now' button at the bottom of the page
  4. Navigate to chrome://plugins and make sure Java(TM) is enabled

This should enable vlab to work properly.

How to access local drives from vLab 

  1. From the first Vlab page (vlab.uga.edu), once you are logged in – click your name and in the drop-down menu select “Activate”.
  2. Vlab should prompt you to download a configuration file (ending in .cr).  Download the file and find it in your “downloads” folder.  Double-click the file and click “ADD” to add UGA as a safe vlab source.
  3. Start citrix by clicking the black Citrix receiver icon (in Windows) or by searching for Citrix with the Spotlight feature (in Mac OS X)
  4. Log in to the Citrix receiver
  5. From the left hand side “+” icon, add the Vlab Application.  Once added, double click the Vlab Icon to log in.
  6. Once logged in, your local drives should be available.


How to Access your Computers Local Shares from Citrix Receiver

Click message indicating “Citrix Receiver has detected one or more devices connected to your computer. To connect your devices to your session click here” or click Preferences, File Access from the Citrix Receiver Desktop Toolbar.

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