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Network maintenances Jan. 25, March 7 essential to support network upgrade

On Saturday, January 25, and Saturday, March 7, beginning at 6 a.m., EITS will conduct network maintenances. These maintenances will result in outages of campus Internet access and campus information systems. These maintenances are necessary to support an expansion and upgrade of network services that will allow EITS to continue to provide ample bandwidth and capacity for the University. Learn more here.

Check out our new Knowledge Base!

The EITS Help Desk knowledge base has hundreds of articles available to assist the campus community.

Top Articles:

How to Setup your UGA MyID and MyID Profile

I am a student. How do I receive a MyID?

What is a MyID?

I just changed my MyID password, why can't I login?

Our Service Catalogue

A list of EITS  provided services.

Key Services

MyID, Accounts & ID Management

Security

Email & Collaboration

Wireless, Network & Internet Access

Academics, Learning & Research

EITS Help Desk Mission Statement

The EITS Help Desk strives to provide professional first-tier technical support to the University of Georgia community. Our goal is to empower clients by making IT knowledge accessible. This is accomplished by providing a focused knowledge base and an efficient call center that acts as a single point of contact for UGA core IT services.

Contact the EITS Help Desk

Telephone

706-542-3106

Request Support

http://www.eits.uga.edu/request

Chat with a Help Desk representative (8 a.m.- 5 p.m. Mon-Fri)

Click Here to Chat With A Help Desk Representative

Email

helpdesk@uga.edu


UGA Systems Status

status.uga.edu

Fax

706-583-0890

Hours of Operation

Telephone Assistance (706-542-3106)

  • 7:30 a.m. - 7:30 p.m. (Monday - Thursday)
  • 7:30 a.m. - 6:00 p.m. (Friday)
  • 1:00 p.m. - 7:00 p.m. (Saturday - Sunday)

Chat

  • 8:00 a.m. - 5 p.m. (Monday - Friday)

Closed for UGA home football games and when the University of Georgia closes operations.

Scheduled Maintenance

Help Desk resources maintenance schedule

EITS Policies, Standards, and Guidelines


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