ArchPass required for UGAMail and OneDrive for Business
Reminder: You now need ArchPass, UGA's two-step login solution, to log in to your UGAMail and OneDrive for Business when off-campus.
If you are a current UGA student, faculty or staff member and do not have a phone or tablet enrolled in ArchPass, you can enroll a device by visiting the Duo Self-Service Portal. You can find instructions for enrolling devices here.
EITS Help Desk at the University of Georgia
Phone: 706-542-3106
E-mail: helpdesk@uga.edu
UGA Systems Status: status.uga.edu
Key Services
MyID, Accounts & ID Management
Security
Email & Collaboration
| UGAMail | Listserv | Microsoft Office Downloads |
| OneDrive for Business | Blackboard Collaborate | SendFiles |
| Microsoft's Sway | Microsoft's Power BI | Microsoft's Skype for Business |
Wireless, Network & Internet Access
| PAWS-Secure Wireless | eduroam Wireless | Connecting a Smart TV |
| Internet Connection Guide | Web Hosting Service | Guest Wireless |
Academics, Learning & Research
| eLearning Commons (eLC) | MyUGA Portal | lynda.com |
| Research Computing | vLab | Print Kiosks |
| Qualtrics Surveys | Athena | Banner INB |
EITS Help Desk Mission Statement
The EITS Help Desk strives to provide professional first-tier technical support to the University of Georgia community. Our goal is to empower clients by making IT knowledge accessible. This is accomplished by providing a focused knowledge base and an efficient call center that acts as a single point of contact for UGA IT services.
Contact the EITS Help Desk |
|---|
Telephone706-542-3106 Request Supporthttp://www.eits.uga.edu/request Chat with a Help Desk representative (8 a.m.- 5 p.m. Mon-Fri)Click Here to Chat With A Help Desk Representative UGA Systems Status Fax706-583-0890 |
Hours of Operation |
Telephone Assistance (706-542-3106)
Chat
Closed for UGA home football games and when the University of Georgia closes operations. Scheduled Maintenance |
EITS Policies, Standards, and Guidelines