Please be advised starting March 17, 2020 EITS Help Desk will be updating operational hours. Assistance will be available Monday to Friday: 8am to 5 pm and Saturday/Sunday: 1 pm to 7pm via email: helpdesk@uga.edu or chat: hd.support.uga.edu
Check out our new Knowledge Base!
The EITS Help Desk knowledge base has hundreds of articles available to assist the campus community.
Top Articles:
How to Setup your UGA MyID and MyID Profile
I am a student. How do I receive a MyID?
What is a MyID?
I just changed my MyID password, why can't I login?
Our Service Catalogue
A list of EITS provided services.
Key Services
MyID, Accounts & ID Management
Security
Email & Collaboration
Wireless, Network & Internet Access
Academics, Learning & Research
EITS Help Desk Mission Statement
The EITS Help Desk strives to provide professional first-tier technical support to the University of Georgia community. Our goal is to empower clients by making IT knowledge accessible. This is accomplished by providing a focused knowledge base and an efficient call center that acts as a single point of contact for UGA core IT services.
Contact the EITS Help Desk |
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Request Supporthttp://www.eits.uga.edu/request Chat with a Help Desk representative (8 a.m.- 5 p.m. Mon-Fri)Click Here to Chat With A Help Desk Representative UGA Systems Status Fax706-583-0890 |
Hours of Operation |
Chat
Telephone Assistance(706-542-3106)
Closed for UGA home football games and when the University of Georgia closes operations. Scheduled Maintenance |
EITS Policies, Standards, and Guidelines