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EITS will conduct a network maintenance that will result in complete outages of campus Internet access and campus information systems on Saturday, October 23, 2021 from 6:00 a.m. until 11:59 p.m.


For more information please see our full report on the work being done here:
https://eits.uga.edu/stories/network_maintenance_planned_for_october_23/

Check out our new Knowledge Base!

The EITS Help Desk knowledge base has hundreds of articles available to assist the campus community.

Top Articles:

How to Setup your UGA MyID and MyID Profile

I am a student. How do I receive a MyID?

What is a MyID?

I just changed my MyID password, why can't I login?

Our Service Catalogue

A list of EITS  provided services.

Key Services

MyID, Accounts & ID Management

Security

Email & Collaboration

Wireless, Network & Internet Access

Academics, Learning & Research

EITS Help Desk Mission Statement

The EITS Help Desk strives to provide professional first-tier technical support to the University of Georgia community. Our goal is to empower clients by making IT knowledge accessible. This is accomplished by providing a focused knowledge base and an efficient call center that acts as a single point of contact for UGA core IT services.



Contact the EITS Help Desk

Email

helpdesk@uga.edu

Request Support

http://www.eits.uga.edu/request

Chat with a Help Desk representative (8 a.m.- 5 p.m. Mon-Fri)

Click Here to Chat With A Help Desk Representative


UGA Systems Status

status.uga.edu

Fax

706-583-0890


Hours of Operation

Chat

  • 8:00 a.m. - 5 p.m. (Monday - Friday)

Telephone Assistance

(706-542-3106)

  • 7:30 a.m. - 7:30 p.m. (Monday - Thursday)
  • 7:30 a.m. - 6:00 p.m. (Friday)
  • 1:00 p.m. - 7:00 p.m. (Saturday - Sunday)

Closed for UGA home football games and when the University of Georgia closes operations.

Scheduled Maintenance

Help Desk resources maintenance schedule

EITS Policies, Standards, and Guidelines


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